Privacy & assets
Uploaded Assets Privacy
Last updated: September 7, 2026
This page explains how MotionLab handles uploaded assets such as images, videos, masks, reference files, style references, and other creative materials.
1. What Counts as an Uploaded Asset
Uploaded assets may include:
- images & videos
- masks & transparent overlays
- start frames & end frames
- style references
- product images
- client draft materials
- logos & brand assets
- 3D source files
2. Library Visibility and Media Links
Uploads and account work are not automatically listed in the public Community gallery. Publishing an output does not publish its source uploads as separate community attachments. However, some media is delivered through URLs that anyone holding the link can access. A private library entry is not a guarantee that every file request requires sign-in. Do not share a media link unless you intend to give access to that file.
3. Processing by MotionLab and Providers
To deliver our services, we may process assets through:
- MotionLab backend databases & servers
- Cloudflare R2 object storage and media delivery
- RunPod GPU compute platforms
- fal.ai generation nodes
- Kie AI and the model operators used by the selected processing route
- Groq, NVIDIA-hosted APIs, and OpenRouter for relevant chat, prompt, and safety processing
- moderation, safety filtering, and support logs
Uploaded assets are passed to third-party infrastructure or model providers only as needed to execute the requested creative generation workflow.
4. Do Not Upload Restricted Material
You must not upload assets unless you have the right to process them through MotionLab. Do not upload confidential or unreleased materials unless your agreements permit the provider processing and media-link access described here. Do not upload copyrighted works, logos, recordings, or likenesses without the rights and consents needed for the intended use.
You are responsible for obtaining any necessary releases, approvals, and licensing clearances.
5. Use in Training
MotionLab does not use private uploaded assets or private generated outputs to train public AI models unless we clearly disclose this and obtain your explicit, separate consent. This describes MotionLab's own use, not every external provider's data practices. Providers may have different retention and processing terms. See our Privacy Policy and Service Providers page.
6. Public Sharing
If you publish or share a generated visual that was built from an uploaded reference, the public output may reveal recognizable elements of that source asset. Do not publish outputs derived from confidential or third-party assets unless you have clear permission to do so. Public outputs may be indexed, embedded, or downloaded by anyone.
7. Retention, Deletion, and Security
Download and keep your own copies of important work. MotionLab is a creative service, not a permanent archive. Saving a project or exporting an output to your account does not guarantee that its media will be stored indefinitely.
- Website generations and exports: completed and other finished jobs that are not marked as favorites are eligible for automatic deletion 30 days after creation. This includes Timeline and Motion Studio exports. Failed jobs that are not favorites are eligible for deletion three days after their last status change.
- Favorites: marking a job as a favorite excludes it from routine job cleanup while it remains favorited. This does not override your deletion request, policy enforcement, or service closure.
- Enterprise API: download outputs before the expiry returned with the job. API media can expire independently of website retention; job and billing records may remain after media deletion.
Temporary uploads and unused project assets may be cleaned up separately. Removing an item from your library can precede deletion of its stored files; cleanup may take additional time or retry after a storage error.
For account and personal-data deletion, contact support@motionlab.art. Removing a sign-in profile alone does not guarantee immediate erasure of media, support, or billing records. We use security safeguards, but cannot guarantee absolute security. See retention and deletion for details.
8. User checklist
Before uploading any creative file, make sure that:
You have the intellectual property rights to use and process the asset.
The asset does not violate anyone's personal privacy or likeness rights.
Any confidentiality agreement permits the processing and file-link access described here.
The asset complies with MotionLab's Acceptable Use guidelines.