Privacy Policy

1. Introduction

MotionLab ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI generation services.

2. Information We Collect

We collect information that you provide directly to us:

• Account Data: When you register, we collect your email address and basic profile information (facilitated via our authentication provider, Clerk).
• User Content: We store the text prompts, images, and settings you upload or input for the purpose of generating content.
• Payment Information: We do not store your credit card details. All payment transactions are processed by our third-party provider, Lemon Squeezy, which acts as the Merchant of Record.
• Usage Data: We automatically collect data about your interaction with the Services, such as IP address, browser type, and activity logs.

2.5 Cookies & Session Data

We use cookies and session tokens to authenticate users and maintain secure sessions. Authentication is managed by our provider, Clerk, which uses industry-standard session tokens stored in your browser. You can disable cookies in your browser settings, but this may prevent you from using certain features of the Services.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the MotionLab platform.
• Process your transactions and manage your credit balance.
• Improve our AI models and user experience.
• Monitor and prevent fraudulent or illegal activity.
• Send you technical notices, updates, and support messages.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Cloud hosting and edge delivery: Railway, Cloudflare
• Media storage: Cloudflare R2
• AI image and video processing: RunPod, Google (Gemini API), Fal.ai
• Authentication: Clerk
• Payment processing: Lemon Squeezy (Merchant of Record)
• Real-time communications: Pusher
• Transactional email: Resend
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. This includes encrypted data transmission and secure storage. However, please be aware that no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your account information and personal data for as long as your account is active or as required by law.

Generated media files (images and videos) are retained for 30 days from the date of creation. Files marked as favorites by the user (via the heart icon in the dashboard) are retained indefinitely until manually deleted. Files that are not favorited are permanently deleted after 30 days. MotionLab is not responsible for content lost due to the expiration of this retention period.

You may request the deletion of your account and associated data at any time by contacting us at support@motionlab.art.

7. Third-Party Links

Our Service may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: support@motionlab.art